PlayinExchange is committed to promoting responsible gambling and providing a safe and controlled betting environment. Gambling should always remain a form of entertainment, not a source of income or financial solution.
1. Our Commitment
We aim to:
- Prevent underage gambling (strictly 18+ only)
- Provide tools to help users control their betting activity
- Promote awareness about problem gambling
- Support users who may be experiencing gambling-related issues
2. Age Restriction
Our services are strictly available to individuals aged 18 years and above.
We may request identity verification at any time. Accounts found to belong to underage users will be permanently suspended.
3. Self-Control Tools
To help users manage their gambling activity, PlayinExchange may offer:
- Deposit Limits – Set daily, weekly, or monthly deposit limits
- Loss Limits – Restrict maximum losses within a set period
- Session Time Limits – Control time spent on the platform
- Self-Exclusion – Temporarily or permanently block access to your account
Users can request these tools by contacting customer support.
4. Self-Exclusion Policy
If you believe you are developing a gambling problem, you may request:
- Temporary self-exclusion (cooling-off period)
- Long-term or permanent account closure
During self-exclusion:
- You will not be able to access your account
- Marketing communications will be stopped
- New account creation will be prohibited
5. Signs of Problem Gambling
You may need help if you:
- Gamble more than you can afford to lose
- Try to recover losses by betting more
- Borrow money to gamble
- Neglect personal or professional responsibilities
- Feel stress, anxiety, or depression related to gambling
If you experience any of the above, we strongly encourage seeking professional support.
6. Parental Controls
To prevent minors from accessing gambling content:
- Keep login details confidential
- Do not save passwords on shared devices
- Use parental control software where applicable
7. Support & Assistance
If you believe you have a gambling problem, consider seeking help from professional organizations or licensed counselors in your region.
You may also contact our support team to request account restrictions or guidance.
8. Policy Updates
PlayinExchange reserves the right to update this Responsible Gambling Policy at any time. Continued use of the platform signifies acceptance of any changes.