PlayinExchange values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Date of birth
- Email address
- Mobile number
- Payment details
- Identity verification documents
b) Technical Information
- IP address
- Device type and browser
- Operating system
- Cookies and usage data
c) Transaction Information
- Deposit and withdrawal history
- Betting activity
- Bonus usage
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process deposits and withdrawals
- Verify identity and prevent fraud
- Improve our services and website performance
- Send promotional offers (if you opt-in)
- Comply with legal and regulatory obligations
3. Cookies Policy
PlayinExchange uses cookies to:
- Enhance user experience
- Store login sessions
- Track website performance
- Analyze traffic and user behavior
You may disable cookies through your browser settings, but some features may not function properly.
4. Sharing of Information
We do not sell your personal data. However, we may share information with:
- Payment service providers
- Identity verification services
- Regulatory authorities (if required by law)
- Technical service providers for website operations
All third parties are required to maintain confidentiality and data security.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
However, no online platform can guarantee 100% security.
6. Data Retention
We retain your personal information as long as your account remains active or as required by law for regulatory and financial compliance purposes.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact our support team.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.
9. Responsible Data Handling
We are committed to protecting minors. Our services are strictly for individuals aged 18 years and above.
10. Changes to This Privacy Policy
PlayinExchange may update this Privacy Policy at any time. Continued use of the platform after changes means you accept the updated policy.